Shipping
How long does it take for you to ship out my order after purchase? Most of the common die sizes are in stock in both our US and UK warehouses and we aim to have them shipped out within 24-48 hours, this is in addition to the postal times for each country. A courier tracking number will be shared with you as soon as delivery is arranged. All our deliveries are tracked.
Do you offer free delivery? We do, for Die Sets (and Load Cells for the USA and Canada) orders only. You can find the details for your location below. We have free shipping options for the United States, Canada, Europe and the UK. For the rest of the world shipping we do charge a fee that depends both on location and your order’s weight. Please feel free to contact us if you want to know the approximate shipping price for your order.
Small Items Shipping: We add a small delivery fee for shipping small parts (Eg. Plungers and Spare Spacers).
Heavy Items Shipping: This fee is added for our heavy products - (Eg. Hydraulic Presses or Cold Isostatic Presses. Due to their weight we add a 150 USD worldwide shipping fee. You will see this fee added at checkout.
USA Shipping
All items are shipped by either the United States Postal Service (USPS) or FedEx from Michigan. We can also ship your order by your requested courier service but this may incur in extra charges. We offer free shipping for all Die Set orders according to the table below.
|
Country |
Service |
Rate |
Transit Time* |
Items |
|
United States |
Free Shipping USA (USPS) |
Free |
3-8 days |
For Die Sets and Load Cells orders |
|
2 Day Shipping (FedEx) |
$25 USD |
2 days |
Orders under $325 USD |
|
|
2 Day Shipping (FedEx) |
$65 USD |
2 days |
Orders from $325 to $750 USD |
|
|
Overnight Shipping (FedEx) |
$40 USD |
Overnight |
Orders under $325 USD |
|
|
Overnight Shipping (FedEx) |
$85 USD |
Overnight |
Orders from $325 to 750 USD |
|
|
Heavy Items Delivery (FedEx) |
$150 USD |
3-4 weeks |
EG.Hydraulic Presses, CIP |
|
|
Small Items Delivery (USPS) |
$10 USD |
3-8 days |
EG.Plungers,Spacers |
*Transit time: This is the transit time for the delivery once the order is shipped. This time does not include the 24-48 hours that it takes to prepare your order.
Canada Shipping
Shipping options:
All items are shipped by either the United States Postal Service (who hand over to Canada Post) or FedEx. We can also ship your order by your requested courier service but this may incur in extra charges. Ship times will vary depending on what area of the country we are shipping to.
We highly recommend selecting the FedEx 25 USD option for shipping die sets as it is a much faster service.
|
Country |
Service |
Rate |
Transit Time* |
Items |
|
Canada |
Free Shipping Canada (USPS) |
Free |
10-20 days |
For Die Sets and Load Cells orders |
|
FedEx Int. Economy |
$25 USD |
7-10 days |
Orders under 325 USD |
|
|
FedEx Int. Economy |
$40 USD |
7-10 days |
Orders from 325 to 750 USD |
|
|
Heavy Items Delivery (FedEx) |
$150 USD |
3-4 weeks |
Eg. Hydraulic Presses or CIP orders |
|
|
Small Items Delivery (USPS) |
$10 USD |
7-10 days |
Eg. Plungers or Spacers |
*Transit time: This is the transit time for the delivery once the order is shipped. This time does not contemplate the 24-48 hours that it takes to ship out your order. It does not contemplate the customs time either.
Europe Shipping
We offer free shipping to Europe for Die Sets. Depending on your location the delivery time may vary, you can find all the details on the table below. Our products are shipped from Northern Ireland, UK.
We can offer priority shipping if you are looking to expedite the delivery for your order. Our free courier service is usually carried out by DPD.
|
Location |
Service |
Rate |
Transit Time* |
Items |
|
Europe |
Free Shipping (DPD IE) |
Free |
* Please check "Europe Free Shipping" table below |
For Die Sets orders |
|
DPD International Express Shipping |
This depends on your location, please contact us for more information |
Usually 1-5 days but this depends on your location, please contact us for more information |
Small items, Die Sets and Load Cells orders |
|
|
Heavy Items Delivery |
€140 EUR |
3-4 weeks |
Hydraulic Presses and CIP orders |
|
|
Small Items Delivery |
€10 EUR |
3-8 days |
Plungers and Spacers or orders under 150 USD |
|
Europe Detailed Shipping |
||||
|
Country |
Service |
Rate |
Transit time* |
Items |
|
Belgium, France, Germany, Luxembourg, Netherlands |
Free Shipping |
Free |
3-4 Days |
For Die Set orders |
|
Express Shipping |
Starting from €20 EUR |
1-2 days |
Small items and Die Sets orders |
|
|
Austria, Czech Republic, Croatia, Denmark, Finland, Poland, Switzerland |
Free Shipping |
Free |
4-5 Days |
For Die Set orders |
|
Express Shipping |
Starting from €20 EUR |
1-3 days |
Small items and Die Sets orders |
|
|
Estonia, Hungary, Italy, Lativa, Lithuania, Slovakia, Slovenia, Spain |
Free Shipping |
Free |
4-7 Days |
For Die Set orders |
|
Express Shipping |
Starting from €20 EUR |
1-3 days |
Small items and Die Sets orders |
|
|
Bosnia, Portugal, Sweden and Norway |
Free Shipping |
Free |
4-11 days |
For Die Set orders |
|
Express Shipping |
Starting from €20 EUR |
3-5 days |
Small items and Die Sets orders |
|
*Transit time: This is the transit time for the delivery once the order is shipped. This time does not contemplate the 24-48 hours that it takes to ship out your order.
UK Shipping
We offer free shipping to the UK and Ireland for Die Sets. You can find the pricing and transit time details on the table below. Our products are shipped from Northern Ireland, UK.
We also offer priority shipping if you are looking to expedite the delivery for your order. Our free courier service is usually Royal Mail 48 hour tracked service.
|
Country |
Service |
Rate |
Transit Time* |
Items |
|
United Kingdom and Ireland |
Free Shipping (Royal Mail 48 tracked) |
Free |
2-4 days |
For Die Set orders |
|
Express Shipping (DPD) |
£15 GBP |
1-2 days |
Small items and Die Sets orders |
|
|
Heavy Items Delivery |
£117 GBP |
3-4 weeks |
Hydraulic Presses and CIP orders |
|
|
Small Items Delivery |
£10 GBP |
2-4 days |
Plungers and Spacers or orders under 150 USD |
Rest of Worldwide Shipping
Shipping costs to the rest of the World will be calculated at check-out or added to your quotation. In most cases our products will be shipped internationally from Michigan, USA. Please be aware that delivery times and tracking information vary for each country. Customs charges may apply if shipping outside of the US or Europe and are payable by the buyer.
Returning items
Can I return my standard die set?
It depends. If the die set has been used, due to a safety issue, we cannot take it back. If, however, it has not been used and it is in the original packaging with the barcode on the outside, it can be returned for another product or 100% refund.
Can I return my custom die set? Custom die sets are only returnable if there is a defect in the manufacturing – e.g. it does not fit together (but this will be checked before it leaves us). We are happy to quote for extra parts if required. We cannot take back your custom die set to make changes as it has been heat treated. Usually if you need a design change it is often more cost effective to re-make it.
Warranty on custom or standard die sets:
We provide a warranty if there is a defect in the manufacturing or material. If your die set has broken please send us a photo via email and let us know the force, pressing conditions and any other relevant information.
HS Commodity Codes
|
Item |
HS Commodity Code |
|
Pellet Press Die Sets (Custom or Standard), including parts and spares. |
82073090 |
|
Cold Isostatic Presses (CIP) |
84132000 / 8413506190 |
|
Hydraulic Presses |
846261 / 8462.61.40.60 |
|
Load Cells |
84239090 |